216.292.GURU (4878) INFO@ACENDEX.COM

Unified Communications (UCaaS)

Empowering Business Communications with Cutting-Edge Technology

At Acendex, we are committed to simplifying business communication with scalable, feature-rich Unified Communications (UCaaS) and VOIP telephony solutions. Our expertise in Telecom and IT, combined with our dedication to providing the best in hosted VOIP and UCaaS services, positions us as a leader in this field. And we want our expertise to benefit you.

Also commonly referred to as UCaaS, unified communications as a service allows businesses to connect from anywhere with online meetings, audio and video calling, chat, file sharing, and more—all in a simplified and integrated user interface.

With unified communications and collaboration, businesses gain more control over their workflows and processes, and employees stay better connected. UCaaS solutions also eliminate the need to switch between multiple communication tools, boosting workplace organization, efficiency, and productivity.

Because UCaaS systems are cloud-based, they’re typically easier to scale and more cost-effective than traditional on-premises UC systems. Cloud-based UC solutions are also better at supporting a mobile or hybrid workforce, which helps businesses save on both office and travel expenses.

IT Support

Why Choose Acendex’s Unified Communications (UCaaS) VOIP Telephony?


Scalable Hosted UCaaS Systems: Our UCaaS solutions are designed to grow with your business, ensuring that your communication needs are always met, regardless of your company’s size.

Mobile Integration & Remote Ability: In today’s mobile-first world, our UCaaS services offer seamless integration with mobile devices, ensuring you stay connected wherever you are.

Feature-rich, Responsive Interface: Experience a user-friendly interface loaded with features like find-me/follow-me, group and simultaneous ring, voicemail to email, and much more.

Unified Communications & Call Center Solutions: We provide an integrated experience combining voice, presence, chat, data, and other technologies. Our solutions also include flexible agent management and real-time statistics for call centers, enhancing productivity and customer satisfaction.

Remote Management & Cloud PBX Mobility: Our services include convenient configuration, maintenance, and monitoring of your voice infrastructure through an intuitive web interface. This empowers your team to conduct business from anywhere, using any device.

Analytics & Virtual Fax: With Acendex, you can improve service quality and optimize agent efficiency with detailed real-time reporting. We also offer virtual fax services, ensuring documents are accessible anytime, anywhere.

Robust IP Phone and VOIP System Integration: Acendex’s UCaaS systems integrate effortlessly with existing IP networks, offering a smooth transition from traditional telephony to modern IP telephony. Our systems are compatible with renowned platforms like Zoom Phone, Google Voice, and Microsoft Teams Phone.

Seamless Transition from Landline Phone: Transitioning from a landline phone to a VOIP PBX (Private Branch Exchange) is made effortless with Acendex. Our professional services team ensures a smooth shift to VOIP, maintaining the integrity of your business communication while enhancing its capabilities.

VOIP Provider with Comprehensive Solutions: As your VOIP provider, Acendex offers a comprehensive VOIP solution that caters to all your business needs. From a simple VOIP phone call to complex business VOIP systems, our solutions are tailored to suit the diverse requirements of modern businesses.

Our Commitment

At Acendex, we know the ins and outs of technical nuances within network voice communications. With that knowledge, we want to focus our UCaaS services on making your staff more efficient and enhancing your office’s productivity. This efficiency translates to an improved bottom line, satisfaction for both management and staff and a seamless communication experience for your clients.


Choose Acendex for Your VOIP Needs

Digital transformation is here. Our advanced UCaaS solutions, redefining how businesses communicate, are your ticket to transforming in this new age. Whether it’s adapting to VOIP PBX systems or integrating unified communications, our expertise ensures that your transition to modern communication is smooth, efficient, and forward-thinking.

Contact Us Today


Commerce Park V,
23250 Chagrin Boulevard, Suite 200
Cleveland, Ohio 44122


M-F: 8:00 am - 5:00 pm

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216.292.GURU (4878)