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3-Year Technology Plan

At Acendex, we specialize in providing tailored technology plans for businesses through a structured and consultative process.

Understanding Your Business:

We initiate the process by gaining a deep understanding of your business objectives, challenges, and current technology landscape. Our team of experts conducts interviews with key stakeholders to gather insights. We then align the technology plan with your overarching business strategy.

Defining Goals and Objectives:

Next, we identify specific goals and objectives that technology can address to contribute to your success. We conduct a comprehensive assessment of your cybersecurity posture, ensuring compliance with industry regulations and standards while identifying potential risks and vulnerabilities.

Managed Services

Strategic Recommendations:

Based on the assessment, we provide strategic recommendations for technology adoption, upgrades, and enhancements. We develop a customized roadmap that aligns with your goals and we assist you in selecting the right technology vendors, considering your requirements, budget constraints, and long-term goals.

Key Performance Indicators (KPIs) and Monitoring:

Finally, we help establish key performance indicators (KPIs) to measure the success of the implemented technologies and implement monitoring systems to track progress and identify areas for improvement. Our team maintains open communication with you throughout the implementation process. Regular updates address concerns and ensure that the technology plan remains aligned with your evolving business strategy. We also offer post-implementation support to troubleshoot problems and ensure the smooth functioning of the newly implemented technologies.

Step-by-Step Guide to Creating a 3-Year Technology Plan:

Engage with Key Stakeholders:

  • Engage with executives, department heads, and end-users to understand the organization’s strategic business objectives.

Present State Analysis:

  • Evaluate the existing technology infrastructure, systems, and processes. Identify strengths, weaknesses, opportunities, and threats (SWOT analysis).

Gap Analysis:

  • Determine the gaps between the present state and the desired future state. Identify specific system, process and technology needs to address business challenges and support organizational goals.

Strategic Alignment:

  • Ensure that technology initiatives directly align with the overall business strategy. Identify areas where technology can provide a competitive advantage or operational efficiency.

Impact vs. Feasibility:

  • Prioritize technology initiatives based on their potential impact and feasibility of implementation. Consider resources required and the expected return on investment (ROI).

Phased Approach:

  • Develop a phased implementation roadmap outlining the sequence of technology initiatives. Consider dependencies for a logical progression of projects.

Communication Plan:

  • Develop a change management strategy to prepare employees for technology changes. Implement training programs to ensure a smooth transition and maximize user adoption.

Project Management:

  • Develop a detailed project plan with timelines, milestones, and responsibilities. Use project management methodologies to monitor and manage the implementation process.

What Does Our Technology Plan Include?

  • Stakeholder Interviews
  • Physical Layer Audit
  • Disaster Recovery / Business Continuity
  • Penetration Testing – External / Internal
  • Breach Prevention / Internet of Things / BYOD (Bring Your Own Device) Controls / Management
  • Server and Storage Network Performance, Security and Fault Tolerance
  • Data and Communications Network Security, Performance and Fault Tolerance
  • Power Protection and Continuity
  • Wireless Network Performance, Security and Fault Tolerance
  • Network Edge Appliances Performance, Fault Tolerance and Security
  • Email System Audit
  • Tenant Portal (365 / AWS, etc.) Security and Hardening and Conditional Access
  • Internet Performance and Redundancy / Continuity
  • Multi Factor Authentication
  • Remote Access Methodology and Security
  • VPN Audit
  • Hardware Refresh Policy
  • Change Management Policy
  • Consistency, Uniformity and Control – InTune
  • Zero Trust

Why Choose Us?

Acendex’s commitment to continuity of service, efficiency, flexibility, and partnership is an ideal fit for:

  • Organizations without resources for a full-time IT staff.
  • Companies experiencing recurring problems or lacking capabilities that cost cash, clients, and credibility.
  • Enterprises seeking creative or smarter use of information and communications for a competitive edge.
  • Cases where Acendex’s expertise enables a leap ahead, making your company more attractive to prospective employees, customers, and investors.

Innovation Roadmap: Pioneering Your Technological Future

At Acendex, we don’t just plan for today; we chart a course for your technological future. Our innovation roadmap is a testament to our commitment to staying at the forefront of industry advancements. We continuously explore emerging technologies and assess their potential impact on your business. By choosing Acendex, you’re not just investing in a 3-year plan; you’re embarking on a journey of continuous innovation, ensuring your technology stays cutting-edge and aligns with the evolving landscape of your industry.

Contact Us Today


Commerce Park V,
23250 Chagrin Boulevard, Suite 200
Cleveland, Ohio 44122


M-F: 8:00 am - 5:00 pm

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216.292.GURU (4878)