One of my primary objectives upon joining this organization was to implement an agency-wide network solution that would accommodate the future growth of the agency while addressing current needs in the financial and clinical areas. My past history with Jonathan Husni and his team from Acendex was the key factor in the decision to bring them in to assist us in plotting our IT strategy.
Jonathan designed a system that allowed for the use of all of our existing equipment while addressing the need to keep costs low and reliability at a premium. As a true not-for-profit operation, we did not have a large IT budget to work with nor do we have an extensive IT department (1 person).
Despite these limitations, Jonathan was able to design a low-cost solution using cutting edge technology that has served our agency and has enabled us to grow from a 15-person network to a multi-site, 60-user operation with minimal additional investment. Due to the nature of our function in the psychiatric emergency system, uptime is a critical factor and the integrity of our system has been proven many times over.
We continue to work with the staff at Acendex to maintain our systems and to consult on issues needing IT solutions. I feel that we have received significant value from this business relationship.